Shipping Policy
What is the delivery period?
The period for deliveries consists of two periods:
1) Processing time:
Within 1 business day after your order is checked, approved and
packed. Your package will then be prepared for transportation.
2) Delivery time:
Netherlands: 5-25 working days*
Belgium: 5-25 working days*
Shipping is provided by the YunExpress.
*All shipping times do not include customs delays. During busy periods such as
Christmas, Black Friday and Chinese New Year, delays may occur.
WHAT DOES SHIPPING COST?
We offer our customers free premium shipping worldwide. This includes
insurance in case of theft, loss or damage of the package.
WHERE IS MY PACKAGE?
After the package has shipped, you will receive an email with a tracking number.
You can track your order here: LINK FROM YOUR WEBSITE OF YOUR
ORDER TRACKING (USE TRACKINGGENIE)
For logistical reasons, the shipment may be sent in several partial shipments.
shipped.
MY TRACKING NUMBER IS NOT WORKING?
It may take up to 5 business days for the location to update. We ask for your
patience. If the tracking does not provide information, please contact us.
The period for deliveries consists of two periods:
1) Processing time:
Within 1 business day after your order is checked, approved and
packed. Your package will then be prepared for transportation.
2) Delivery time:
Netherlands: 5-25 working days*
Belgium: 5-25 working days*
Shipping is provided by the YunExpress.
*All shipping times do not include customs delays. During busy periods such as
Christmas, Black Friday and Chinese New Year, delays may occur.
WHAT DOES SHIPPING COST?
We offer our customers free premium shipping worldwide. This includes
insurance in case of theft, loss or damage of the package.
WHERE IS MY PACKAGE?
After the package has shipped, you will receive an email with a tracking number.
You can track your order here: LINK FROM YOUR WEBSITE OF YOUR
ORDER TRACKING (USE TRACKINGGENIE)
For logistical reasons, the shipment may be sent in several partial shipments.
shipped.
MY TRACKING NUMBER IS NOT WORKING?
It may take up to 5 business days for the location to update. We ask for your
patience. If the tracking does not provide information, please contact us.